Transition Coordinator urgently needed: APPLY HERE
Looking for the next step in your career? Enjoy a challenge? Do you have an ambition for innovation? Want to make a difference?
With over 35 years’ experience in managing contact centre operations across the globe, we are proud of our ability to deliver real business value through our exceptional people, best practice models, process and leading technologies.
We are also backed by Dimension Data – a global IT service specialist and solution provider, and NTT – one of the world’s largest telecommunication companies in the world.
Our purpose is to make every person we come in contact with experience the exceptional and we believe in creating sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.
Want to be part of our team?
The purpose of this position is to enable the smooth changeover and coordination with the Transition Team of all agreed clients transition plans
What you’ll be doing
What would make you a good fit for this role?
Project and Transition Management
Works according to standard methodologies and task lists to plan for a service transition
Customizes task lists for specific client requirements
Co-ordinates the tasks on the task lists with the required parties
Updates agreed timelines are reflected in detailed schedule information. Contributes to the identification of resource requirements and will take instruction on who to include in the service transition process
Monitors and updates the plan to ensure that every transition plan is prepared, configured and equipped to operate and support the client service according to agreed Service Level Agreements.
Validates service offerings and complete the required testing to ensure service delivery.
Initiate and co-ordinate asset management, supplier management and vendor management processes as required.
Acts as point of escalation and will be required to problem solve on operational issues. More serious issues need to be escalated to more senior team members.
Remain current of developments in the transition management arena and maintain their expertise on transition management approach and methodology.
Plans and co-ordinates testing, training and change management activities
Delivers transition work on time and in line with the agreed standard of quality.
Takes small to medium size transition from original scope through to final implementation
Manages and delivers small to medium size transition and changes and delivers to agreed scope, time, budget, quality standards.
Collates and prepares all project related documentation and reports
Provides general administrative support, co-ordination of meetings with a variety of stakeholders, including vendors and managers and the booking of meeting rooms
Assists with the monitoring of cost related projects by tracking invoices and payments in relation to the project budget and monitoring costs versus the bud
Assists with the allocation of project resources
Maintaining and monitoring transition plans, transition schedules, work hours, budgets and expenditures
Produce and maintain transition reporting dashboards and other reports as required, related to new business transitions
Able to communicate with stakeholders at all levels
Establishes relationships with the client contact person and negotiate and agree timelines for service handover and activation.
Ensures that all parties remain informed throughout the process by preparing the required communication on a regular basis.
Facilitate meetings to transition plan, update to support throughout the process.
Matric or Equivalent
3 – 4 years project / transition administration experience
5 years BPO or Contact Centre experience
ITIL Foundation an advantage
Budget Management experience
Project Administration (L3)
Planning and organising (L3)
Oral and Written Communication (L3)
Attention to Detail
Problem Solving (L3)
We want people like you! The passionate kind. People who live, think and deliver exceptional. If you’re ready to take the next step in your career, then look no further!
Diversity in Merchants
Merchants is an equal opportunity employer with a global culture that embraces diversity. All qualified applicants will receive consideration for employment and will not be unfairly discriminated against on any arbitrary ground including race, colour, sex, religion, national origin, veteran status, disability, gender identity, sexual orientation, or other protected category.
The post Transition Coordinator urgently needed: APPLY HERE appeared first on Jobs365.
GENERAL PRACTITIONER Urgently Needed: APPLY HERE
PORT ELIZABETH – EASTERN CAPE
6 TO 12-MONTH CONTRACT
Well established company has an opportunity for a General Practitioner who is willing to work on contract.
The post GENERAL PRACTITIONER Urgently Needed: APPLY HERE appeared first on Jobs365.
Factory Mart Assistant urgently needed: Salary R3 500 to R5 000 per month
Minimum 1 year retail sales experience
Ability to communicate fluently in English; Xhosa and Afrikaans – advantageous
Good customer service history
Must be able to work overtime if necessary
Working hours: Monday – Saturday
Only East London based individuals will be considered
Available to commence employment immediately
Assist customers with product selection (advice and technical assistance)
Process sales transactions (operates cash transactions, credit cards and EFTs accurately and efficiently, issue invoices/receipts)
Daily cash-up/recon of sales
Count money/prepare banking to be collected
Complete and balance cash-ups with counter sales reports daily (no excess cash to be left unbanked and has to be reported)
Monitor the stocking of shelves, stock rotation and organization of merchandise, returns, exchanges, refunds and credits
Monitor stock replenishment to ensure adequate stock (checking of orders, stock levels and stock receipts)
Process computer stock transfer into warehouse
Monitor stock receipts to ensure accuracy
Build customer loyalty
Initiate the display of merchandise to promote sales
Adhere to company policies, rules and standard operating procedures
Provide customers with quotations
Report any irregularities to the Supervisor
Picking of stock accurately according to the picking slip
General housekeeping duties
Assisting in quarterly stock takes
On behalf of our client, we are seeking to recruit an East London based Factory Mart Assistant.
The post Factory Mart Assistant urgently needed: Salary R3 500 to R5 000 per month appeared first on Jobs365.
Shift Supervisor Mining wanted: APPLY HERE
Purpose of the role
The Shift Supervisor Mining has the Legal accountability with a 2.15.1 appointment in terms of the Minerals Act and Regulations and is responsible to ensure compliance to Legal requirements and Management specifics, and the completion of records pertaining to his/her area of responsibility, as stipulated by the regulations.
To create and maintain a culture of zero tolerance for noncompliance with safe work practices. To take accountability for the creation of integrated production targets and the achievements of these targets. To facilitate successful production through the availability of adequate material and equipment, the existence of motivated production teams and the optimal use of available technology.
Work of Role
Without limiting the general nature of duties as set out above, the Shift Supervisor also has the following duties and responsibilities to comply with to the extent that is reasonably practicable to:
On a daily basis:
MHSA” (including all the regulations applicable to their specific work) as amended or replaced from time to time, and to enforce the provisions of the “MHSA” and regulations.
Observe and enforce any Codes of Practice, any Instructions, Procedures, Directives, Permissions, Exemptions etc. issued by the Mine, the DMR or any other person who is authorized to do so. Any further clarification regarding the interpretation of the “MHSA”, the Regulations, Codes of Practice, Instructions, Directives, Permissions, and Exemptions etc. will be supplied to you on request by your management.
Ensure the maintenance of proper discipline of all persons under your charge. Daily-on-the-job coaching and on-site training sessions should be conducted and captured in the logbook.
Provide and maintain a working environment that is safe and without undue risk to the health of employees within your area of responsibility. Make use of the latest Risk Matrix provided in the logbook to assess and eliminate or reduce risks!
Ensure that you and the persons under your charge is empowered to stop any working place when the Occupational Health and/or Safety of any such persons are endangered or instructed to do so by the person appointed in terms of section 23 of the MHSA.
Consider an employee’s training and capability, knowledge and skill in respect of Health and Safety before allowing such person to continue with his work or before assigning specific or specialized tasks to that employee.
Provide adequate Health and Safety coaching and on-site training of employees and assess an employee’s competency based upon his knowledge, skills and experience.
Enforce the proper use of PPE reprimand employees not adhering to the standards of your mine and record as such in the Underground logbook.
Ensure proper guarding, barricading and erecting of barriers to safeguard employees as per mine procedures.
Record and report contraventions to the “MHSA”, Regulations, Code of Practice, Instructions, Permissions, Exemptions, etc. to the appointed Mine Overseer or Manager.
Assist in the control over the proper safe operation and running of machinery and equipment in your area of responsibility.
Do Task Observations and give appropriate coaching and on-site training, record the findings and action taken in your underground shift supervisor’s logbook. Do follow up on all instructions given to ensure instructions are carried out and signed off.
Consult with the Safety Representatives in your section and get feedback and input from them on a daily basis and log such inputs.
Inspect the workplace safe declaration book and do follow-up inspections to confirm the ABS-P safe declaration status.
Do measurements required to estimate production outputs and give feedback in your logbook.
Inspect and over-inspect checklists in use by your team members, counter sign checklists and record the findings in your logbook.
On a weekly basis:
Inspect all Haulages, T/ways, Battery bays, Timber bays and other excavations required and ensure record of such inspection is kept in the shift supervisor logbook.
Conduct a proper workplace early and late shift and record all findings in your logbook.
Examine the refuge bays in your section, sustainability, seating, first- aid equipment and communication system and record it in your logbook.
Do a Planned Task Observation and record the findings in your logbook on the provided format, ensure feedback is given to safety and training departments on your findings.
Hold a weekly safety meeting with your team and record this in your logbook forward the required feedback to the person concerned (upwards and downwards communication).
On a monthly basis
Appoint all relevant personnel in the positions they are required to be appointed in, ensure all necessary certificates are in order and that such person understand his duties and responsibilities.
Compile a list of all machinery and equipment in use; inspect this equipment and machinery to see whether it is in working condition and record your findings in your logbook.
Do a monthly physical condition audit of your section together with your team, ensure your physical rating is at least 90% at all times, action plans to be put in place and provided in your logbook for scrutiny.
Supply your team with weekly/monthly action topics to focus them on problem areas experienced.
Update the Safety File for the month.
Update all information on the waiting place notice boards.
Do a proper pre-planning session with your production team to ensure team involvement, team cohesiveness and participation.
Participate in the monthly planning section and bring any facts and issues relating to production output to the attention of Management.
Conduct the fire drill once a month with team and keep record of drill in Logbook and waiting place notice board.
In particular, and without in any way of limiting the nature of your duties with regard to machinery, you are required to:
Adhere and enforce any Code of Practice with regard to the control over the operation and running of machinery;
Take all reasonable measures to ensure that all persons under your charge are properly and adequately instructed on the correct and proper use of such machinery or equipment.
Ensure that all persons under your charge are familiar with, understand and comply with Regulations 20.7.3, 20.8 and 20.9.2 (as amended or replaced).
Ensure that you and the persons under your charge stop the working of any:
machine when the health and safety of any persons are endangered or is instructed to do so by the person appointed in terms of Regulations 2.13.1, 2.13.2 and 220.127.116.11;
Ensure that You and persons under your charge observe all relevant
Regulations, including the following:
4.10.2. Proper Training.
3.1.1. & 20.3.2. Unauthorized Entry.
3.9. Knowledge of Regulation.
3.13. Deputing Duties.
3.14. Rendering Safety Devices Ineffective.
(MHSA). Fire Prevention.
20.1.1. Competent Shifts man in charge of Machinery.
21.1.2. Constant Supervision of Machinery.
20.2. Dangerous Safety situations to be reported.
20.4 Loose Clothing.
20.5. Fencing/Efficient guards at machinery.
20.6 Machinery in Motion.
20.7.3. Starting of Machinery.
20.8 Safe use of Machinery.
20.9.1. Maintenance of Safety Appliances.
21.1.1 Electrical Apparatus.
o 21.4. Interference with electrical apparatus.
Supervision Points – Ensure do Panned Task Observations, on the job training, Visible Felt Leadership, problem solving/Grievances, action on substandard work, Safety, Station, Services, Sleepers, Spillage, Sludge, Storage and Stope Entrance/ Rail Switches
Maintaining good employee relations. – Effective two way open communication with team. Develop a relationship based on mutual trust and mutual respect with logistics supervisor and other service suppliers. Ensure that panel team works in a safe and healthy environment. Ensure that team members have clear work expectations and plans from day to day and week to week.
Qualifications, experience, knowledge and skills:
Valid Blasting Certificate.
Three years’ experience as a stoping Miner /Crew Captain
Trackless Mining Experience (Board and Pillar)
Completed Operation Shift Supervisor course
Mine Health and Safety Act knowledge:
Regulation 2.15.1 – 2.15.4. Shift Supervisor, Appointment and Duties
Regulation 2.15.2. Shift Supervisor will be the holder of a Permanent Blasting Certificate
Regulation 2.15.3. Size of a Shift Supervisor section
Regulation 2.15.4. Shift Supervisor to ensure proper Observance and Compliance to the regulations
Regulation 2.15.5. Shift Supervisor to inspect
Regulation 2.15.6. Shift Supervisor Logbook recording
Regulation 2.15.7. Record to be open to inspection
Regulation 2.15.8. Not to take charge of Gang
Regulation 2.15.9. Late Shift report by Shift Supervisor
First Aid Certificate
Certificate of fitness
Anglo American Platinum shall apply the Employment Equity principles as set out in Anglo Platinum’s Employment Equity Policy.
Incomplete CV’s and /or applications will not be considered.
Application will not be considered without a valid copy of the qualification and/or the license required for this role.
If you do not hear from the Company within 21 days after the closing of the advert, please consider your application to be unsuccessful.
Fraud Alert! Help us beat fraud.
Anglo American Platinum would never ask you for money in exchange for a job interview. Anglo American Platinum has a formal online recruitment process to advertise vacancies, which provides a unique job number for tracking purposes. Please be cautious of anyone claiming to be from, Anglo American Platinum who makes false job offers, asks for money to participate in an employment process or runs a fake job lottery.
Closing date: 2019/06/19
The post Shift Supervisor Mining wanted: APPLY HERE appeared first on Jobs365.
Facilities Officer wanted immediately: Salary R14 000 to R17 000 per month
Conduct regular inspections of the buildings.
Implement and manage a planned maintenance schedule.
Implements all maintenance and general procurement of materials and parts, schedules installations and oversees that such repairs are accomplished in a safe and timely manner.
Establish and maintain a safe, clean, attractive and effective environment for all employees
Conducting OHS inspections and incident investigations
Assist managing off site filing services in line with retentions legislation and policies.
Assist with management of assets
Provide guidance to cleaning staff regarding their duties.
Organise and monitor outsourced services such as security service provider etc.
Compile daily and weekly report to Manager.
Attend Facilities meetings.
Communicate maintenance related progress to Manager.
Document and report on expenditures in order to manage and maintain budget.
Forward asset register outlining changes including reasons.
To prepare required technical and financial reports and feedback reports to management on issues.
To inform the Manager of Capital and Operational budget requirements in order to include in budget forecasting.
Ensure monthly and annual expenditures are within the available budget.
Job Requirements and Knowledge:
An incumbent in this position will be responsible for and must be able to pick up, push and/or move office consumables and equipment
Must be able to conduct minor repairs, step and climb ladders and move in spaces such as ceilings etc.
The incumbent must be able to perform but not limited to the following skills: carpentry, plumbing, electrical, tilling and painting;
Ability to process diverse and technical issues as well as complex queries.
Must have knowledge of OHS Legislation.
Ability to work under pressure
Good verbal and communication skills
Attention to Detail
Planning and Forecasting
Qualifications & Experience:
Matric/ Grade12 Certificate
Minimum 3 years relevant experience in facilities management and using technical skills
Facilities Management/technical certification would be an advantage
Must possess a valid driver’s license and own vehicle as there will be traveling to sites to collect and/or deliver goods will be required.
Must be contactable at all times for any unplanned emergencies or repairs.
The post Facilities Officer wanted immediately: Salary R14 000 to R17 000 per month appeared first on Jobs365.
General Labour urgently needed: Salary R6 200 per month
Cashbuild : General Labour
location: Boksburg, Johannesburg, Gauteng
Cashbuild is having available job opportunities.
Salary: R6200 monthly
Grade 10 Good communication Handle pressure Work independently
How To Apply
To Apply For Cashbuild : General Labour Online Click Here
closing date: 26 October 2019
The post General Labour urgently needed: Salary R6 200 per month appeared first on Jobs365.
General Assistant or General Workers wanted: Salary R6 200 per month
Cashbuild : General Assistant or General Workers
location: Cape Town, Western Cape
Cashbuild is having available job opportunities.
Salary: R6200 monthly
Grade 10 Good communication Handle pressure Work independently
How To Apply
To Apply For Cashbuild : General Assistant or General Workers Online Click Here
closing date: 26 October 2019
The post General Assistant or General Workers wanted: Salary R6 200 per month appeared first on Jobs365.
Locomotive Driver wanted immediately: APPLY HERE
Closing Date: 22 June 2019
Operating entity: SCO (Site Logistics)
Geographical area: Secunda, Mpumalanga, South Africa
ABOUT THE ROLE/PURPOSE OF THE JOB
The Locomotive Driver manoeuvres trains from the exchange yard to loading and off-loading point at various Business Units
Operate locomotive within the prescribed operating procedures safely inside and/ or outside the
Identifies and reports all abnormalities regarding rolling stock, rail track and locomotives to the shift
General administration, daily checks and report on defects
Plan driving activities
Communicate by two way radio with the rail crew
Must be willing to work shifts
Must be in good physical health
Must be willing to work in all weather conditions
Liaise with BU’s and maintain good communication
QUALIFICATIONS and EXPERIENCE
Qualified Locomotive Driver – Accredited Service Provider
24 months relevant experience
KEY COMPETENCIES REQUIRED
Attention to detail
Planning own work
Note: Failure to provide Sasol with truthful information and valid documents will render your application null and void. If you don’t hear from us within 2 months (60 days) after the closing date of the advert, please regard your application as unsuccessful.
The post Locomotive Driver wanted immediately: APPLY HERE appeared first on Jobs365.
CUSTOMER REPRESENTATIVES needed Asap: Salary R5 000 per month
General Sales and Marketing,instore and outdoors promotions,Innovative Acquisition Marketing is a Sales and Marketing company seeking candidates whom are willing to work as customer service agents in Cape Town.
If you are willing to participate in our sales and marketing company you can forward your CV for Interviews this week and next for the Customer service position.
kindly forward you CV to our email address or you can contact Nelly for more information.
The post CUSTOMER REPRESENTATIVES needed Asap: Salary R5 000 per month appeared first on Jobs365.