Junior Customer Services Clerk wanted: Salary R11 000 to R12 000 per month
A vacancy exists for a Junior Customer Services Officer
Daily Responsibilities will include :
Assist the Customer Service Manager with providing client support services in an accurate and timely fashion.
Maintain a high level of professionalism and competence in every client interaction, assist with building positive and productive relationships with clients.
Make frequent client calls to strengthen client relationships,
Assist Customer Service team to analyze and resolve service issues promptly
Inform management about complex client issues and resolutions and work in compliance with company policies and procedures.
Essential Skills Required :
Senior Certificate /Grade 12
2 years and above in a Client /Customer Services position PC Literacy (MS Office) and strong teamwork skills as well as the ability to work independently/self manage .
Well spoken with good communication skills and the ability to create rapport with customers ( bilingual communication skills would be an advantage)
Professional and courteous
Service and action oriented
R12000 CTC -Benefits -Incentives
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database and we will connect with you with any other suitable roles or positions.
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